Communication Tips

http://robjoh.searchwarp.com/swa94412.htm

Here is a link that includes 11 tips for effective communication in the workforce. Effective communication is necessary for a business to be successful and to run effectively. We have all witnessed or read about many situations in which communication in the workforce resulted in a disaster. It's important to be able communicate with co-workers, supervisors, upper management, and others in the organization. Some important roles for communication includes delivering messages about job responsibilities, requirements, and feedback on how things can be improved. Communication is an endless process and is a critical component of organizational effectiveness.

While I was working as a park ranger at Knightville Dam and Littleville Lake there was only 5 employees to take care and patrol more than 50 square miles of territory. It was critical that we could communicate effectively via email, telephone, and face to face communication to increase our effectiveness.

A critical component of communication is to deliver information to people. We have seen and witnessed the negativity that results from with holding information about the organization from people as well as the rumors. Keeping employees undated about important information will make them feel important and prevent rumors from spreading. When information is not withheld, people tend to trust each other and that is very important in organizations. If you can not trust the people you are working with then how are you supposed to effectively run an organization?

Organizational Memo

I am currently unemployed so for this assignment I am going to talk about a past job that I had at a Ben and Jerry's Ice Cream scoop shop. Ben and Jerry's is in the super premium market for ice cream and its mission consists of three parts: a product mission, an economic mission, and a social mission. Their product mission is to make, distribute and sell the finest quality all natural ice cream and euphoric concoctions with a continued commitment to incorporating wholesome, natural ingredients and promoting business practices that respect the Earth and the environment. It's economic mission is to operate the company on a sustainable financial basis of profitable growth, increasing profit for its stakeholders and expanding opportunities for development and career growth for its employees. Their social mission is to operate the company in a way that actively recognizes the central role that business plays in society by initiating innovative ways to improve the quality of life locally, nationally, and internationally. 

Ben & Jerry's corporate strategy strives to implement the three integrated missions described above. The general corporate strategy can be based primarily on product differentiation and quality production. This strategy helps Ben & Jerry’s gain a strong competitive advantage as it can offer consumers something they perceive is appealingly different from rival competitors.  Ben & Jerry’s general strategy also combines several other key components, including fostering a company image of social activism, creating brand loyalty, and franchising the company to aid economic growth.

From my experience I would have to say that Ben & Jerry’s workforce is highly engaged in its efforts to support and sustain its corporate mission.

Worst Organizational Communication Episode

When thinking about the worst organizational communication experience that I have ever been involved in, I will always remember one of the first few weeks I was working as a park ranger at Knightville Dam and Littleville Lake. One of the first shifts that I worked by myself my boss left me a "To Do List." Included in the list was to "clear brush on the Eagle Cliff Trail." For starters my boss never showed me this trail before. With that said, there was a trail with a sign that pointed to the Eagle Cliff Trail, so I assumed that that had to be it. After five hours of clearing brush and 1.2 miles later, I saw a small path with a sign that said "Start of Eagle Cliff Trail." Clearly, I had no idea where this trail was and my boss assumed that I knew where it was even though he never showed it to me. It was obvious that there was a lack of communication and understanding. It turned out that it wasn't a big deal but I was really ticked off after doing all that hard work for nothing. The following day I came into work, I had to clear brush on the actual Eagle Cliff Trail and not the road that lead up to it.